JOB DESCRIPTION:

• Communicate with upper management to develop strategic operations goals.
• Monitor internal systems and ensure compliance
• Propose and manage the department‘s budget
• Prepare a report to analyze the effectiveness of operation.
• Inspect equipment, facilities, risk factors and center areas to ensure quality/ safety/ efficient service for students and conformance to standards
• Supervise and even build the processes that are necessary to meet and potentially surpass production goals. The processes include the equipment required, staffing and material needs to move operations forward.
• Act as the main point of contact between the operation team and sales/ other departments.
• Purchase stationary or other materials to supply for the need of department efficiency
• Work and communicate with third parties to deal terms and conditions in the contract. 
• Other related duties as assigned by the Line Manager.

JOB REQUIREMENTS:

• Minimum Bachelor Degree.
• Good command of both Vietnamese and English.
• At least 1 years’ working experience in a similar field.
• Strong customer service mindset.
• Strong focus on setting standards in sales consultation and customer service quality.
• Good communication,customer focus, agility, persuasion, and analytical skills.
• Excellence PC skills in MS Office, especially Excel and PowerPoint.
• Willing to travel around and outside the city.